Behold the power of these fully armed and operational blogs!

From Scobleizer, regarding Dell's backtrack/hat-eating following reaction to a customer blog post griping about product offering

"See, something has changed over the past five years. The customers are in charge now. Blogs can go from obscurity to the front page of the New York Times in 48 hours or less. So, help the customers. Or you'll be helped out the door.
"

referenced post, "Dell learns a lesson".

I've said it before, I'll say it again: It's a great time to be alive. Janel agrees!